Privacy Policy

This Privacy Policy should be read and understood before you start using “My WI”.

This privacy policy explains how we look after the personal information that we collect from you when you access ‘My WI’. By logging in, you give your consent to the NFWI processing your data in accordance with this privacy policy. We reserve the right to amend this privacy policy. You are advised to revisit it periodically.

Who are we?
The Women's Institute (WI) was formed in 1915 and the WI is now the largest voluntary women's organisation in the UK. ‘My WI’ is owned by The National Federation of Women’s Institutes (NFWI). The NFWI is a registered charity no. 803793 and is incorporated in England and Wales, company no. 2517690. WI Enterprises Ltd is a subsidiary of the NFWI, incorporated in England and Wales, company no. 1339906. Both organisations are registered data controllers with the Information Commissioner’s Office.

What kinds of information do we collect?
The email address we use to send you information about ‘My WI’ is the email address that is registered on your MCS record. During your first log in, information about you (your name, email address, WI(s) and federation) will be synchronized with MCS and ‘My WI’.

The communication between the MCS and ‘My WI’ is encrypted and the website itself is https-only which means that your connection will be secure. Until you decide to log in to the system, none of your information will be transferred to ‘My WI’.

If you are not already an existing MCS user you will need to create a Digital WI password before you can login for the first time. This password will allow you to log in to all Digital WI services; currently the MCS and ‘My WI’. This password will be held securely and will not be shared with anyone. Please make sure that you keep your password private.

Why do we collect your information? Your information is used to customise and enrich your experience with ‘My WI’. Your name and email address will allow us to give you a personalised experience and keep you updated and will allow you to subscribe to comments. Knowing the WI(s) that you belong to, along with your federation will allow us to show information on the ‘My WI’ that is relevant to you and your interests.

What information is shared and how?
Your data will only be shared with trusted third party providers who deliver services that will enhance your experience and offer you interactive content on ‘My WI’. You are advised to review their privacy policies before logging in.

‘My WI’ is developed and hosted by Squiz in the UK. Any support staff working on issues relating to ‘My WI’ will be based in the EU (either in the United Kingdom or Poland). Please click on the link to view Squiz’ Privacy Policy.

Disqus provides ‘My WI’ with interactive commenting options. The NFWI will transfer your full name and email address to Disqus to enable you to make comments on ‘My WI’. When you post a comment, it will then appear under your name. Your email address will allow you to subscribe to commenting sections and receive notifications of replies to your comments. Please click on the link to view Disqus’s Privacy Policy. Disqus may share your personal information with their third-party business partners for the purpose of providing this service and may transfer your information outside of the EEA.

Zendesk provide the "Help?" widget available on the bottom right of most pages on ‘My WI’. If you interact with the widget the NFWI will transfer your full name and email address to Zendesk so that when a "Help?" request is recieved we know who you are and how to get back in touch to support you. Please click on the link to view Zendesk’s Privacy Policy. Zendesk may transfer your information outside of the EEA.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses cookies to track and store your information. They will also use your IP address to help estimate your geographical location. We use Google Analytics to track anonymous user website activity on ‘My WI’. Please be aware that Google may transfer data outside of the EEA.

For more information: Google Analytics and cookies Opt out of Google Analytics Google Analytics' Privacy Policy

Intercom is a similar tool to Google Analytics but focuses more on user interaction. It will allow the NFWI to monitor trends in website usage and help determine which areas of the website need additional work. No personal information will be shared directly with Intercom but the NFWI will, for example, be able to track how frequently members log in to the system. is compliant with the EU-US Privacy Shield framework. Please click on the link to view Intercom's privacy policy.

Occasionally we will embed or link to content from third parties, including YouTube, Facebook and Twitter. The NFWI will not share any of your personal information with them but we suggest that you familiarize yourself with their privacy policies as well;

YouTube is a platform that provides ‘My WI’ with video content. Please click on the link to view YouTube’s Privacy Guidelines

Facebook is an online social media and social networking service. Please click on the following link to view Facebook's Data Policy

Twitter is an online news and social networking service. Please click on the following link to view Twitter's Privacy Policy.

Disclosure of your information
The NFWI will not disclose your personal information to any other party other than in accordance with this privacy policy unless we are required by law to do so.

How you can delete your data
If you do log in to ‘My WI’ but later decide not to use the service you can request that the personal information that the NFWI holds about you is deleted.

Your rights
You have the right to view all of your personal information that the NFWI have collected via ‘My WI’. You are also able to view your commenting history via ‘My WI’. To obtain a copy, please email We may charge up to £10, as permitted by law. We will require proof of your identity. We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 calendar days.

If you have any questions about this privacy policy, please do not hesitate to contact us via email, You can also call us directly on 020 7371 9300 or send a letter to NFWI, 104 New Kings Road, London, SW6 4LY

This privacy notice was last updated 22 Nov 2018.